Case Studies
Selected client work.
Most of our client work stays private. What we can share is here. Book a call if you want to see work specific to your situation.
How We Work
What every engagement includes
Four commitments, every project, without exception.
Fixed scope delivery
Agreed in writing before work begins
Milestone updates
In your dedicated portal
Max response time
To every enquiry, every time
Direct engineer access
No account managers between you and us
Property & Healthcare
NHS Digital Compliance Achieved on First Assessment
A private healthcare network was managing patient records across spreadsheets, a legacy VBA application, and a shared network drive. The preliminary NHS Digital assessment had already failed, with £1.2M in referral partnerships at risk. We rebuilt the platform. It passed on the first attempt.
Property & Healthcare
340 Units Managed with 80% Less Administrative Overhead
A property group managing 340 units had maintenance requests tracked in spreadsheets, dispatched by text, and averaging 72-hour response times. Tenant dissatisfaction was showing in vacancy rates. We automated the whole operation.
Property & Healthcare
Direct Bookings Overtook Third-Party Channels for the First Time
Three boutique hotels at £280-650 per night were putting 68% of bookings through OTAs at 15-22% commission, £340K a year. The website converted at 0.8%. We rebuilt the experience from scratch. Direct bookings overtook third-party channels for the first time.
Property & Healthcare
62% Increase in New Patient Bookings Across Four Practices
A dental group with four practices had a single generic website with no online booking and no local search presence. New patients came entirely through word of mouth and print. We built location-specific pages with booking integration. Three of four practices now rank first locally.
Property & Healthcare
Family Satisfaction from 68% to 96% After Real-Time Portal Launch
Family communication was the top complaint in a residential care group's annual survey, at 68% satisfaction. CQC had flagged it in two consecutive reports. Staff were spending four hours per home per day on calls from relatives. We built a portal. Satisfaction reached 96%.
Property & Healthcare
78% Increase in Online Bookings Across Three Clinics
A wellness brand with three clinics was taking 92% of bookings by phone. An estimated 30% of callers abandoned before getting through. We built location-specific booking pages with real-time availability. Online bookings up 78%.
More Case Studies
More coming as clients agree to be featured.
A lot of our work stays private. If you'd like to discuss something relevant to your situation, book a call.
What doesn't change
The same principles on every engagement, regardless of industry, scale, or complexity.
Outcome-led scoping
We don't start until we can define what a good outcome looks like in specific, measurable terms. Scoping around outcomes rather than features changes what gets built.
Root cause thinking
We spend time on the diagnosis before suggesting a solution. In our experience, the stated problem and the actual problem are usually different things.
Performance as standard
We set a performance budget at the start of every project and hold the build to it. We don't treat speed as a nice-to-have.
Measurable delivery
We agree on what success looks like before we start, then we check it after launch. If we said we'd hit a specific number, we track it.
Security by architecture
Security is built in, not bolted on. Prepared statements, Argon2 hashing, CSRF protection, and role-based access are defaults, not extras.
Long-term partnership
Most clients stay after the first project. We design systems with that expectation. They're built to grow, not just to launch.
Taking enquiries. July 2026
Tell us what you're working on.
Send the brief and we'll give you an honest read on whether it's a good fit.