Shipment milestones and exceptions / Interface design

Track the shipment.
Explain the exception.

We designed the shipment overview to lead into the exception that changes its progress.

The route console and milestone strip provide context; the exception record explains why the next step needs attention.

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Original illustration · Shipment milestones and exceptions
PROJECT TYPE
Interface design & front-end development
DOMAIN
Shipment milestones and exceptions
DESIGN FOCUS
Explaining shipment exceptions and revised arrival plans
01 / THE DESIGN DECISION

The arrival plan needs an owner.

We gave the revised arrival plan a separate page with owned actions. That makes the response inspectable instead of leaving a changed arrival time as an unexplained status update. The sequence is about understanding the interruption and coordinating the next action, using authored shipment records.

02 / THE BUILD

The pages we designed.

The build brings shipment overview, exception detail and arrival plan into one workspace.

03 / PROJECT NOTES

Project scope.

We designed and built 3 pages for this self-initiated project, including the layouts, responsive behaviour and front-end interactions. The interface uses sample business records.

The screenshots show authored interface states. Live accounts, operational integrations and production transactions are outside this portfolio build.

The gallery shows our rendered pages with identifying details masked.

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