Travel & Hospitality

Multi-Location F&B Operations Dashboard

Revenue, inventory, and reservations across every location, in one evening briefing.

About this project

This hospitality group runs a portfolio of upscale food and beverage venues, with general managers previously dependent on end-of-day email summaries and siloed POS exports to understand how individual locations were performing. We designed and built a personalised multi-location operations dashboard that greets managers by name and surfaces a 30-day revenue trend, location-level breakdowns, and a live reservations feed on a single screen. The Inventory & 86'd Alerts module was built to push real-time item-depletion flags to floor managers before service failures reached guests. A staff management panel and configurable reports module were built on top of a shared design system to ensure consistent information hierarchy across Locations, Menu & Inventory, and Settings. The dashboard was built to WCAG 2.2 AA standards and optimised for shift-handover use on both desktop and kitchen-mounted tablets.

What we delivered

  • Product Strategy
  • UX Research
  • Data Visualisation Design
  • Design System
  • Frontend Engineering
  • Real-Time Data Integration
  • Accessibility (WCAG 2.2)