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Field Notes

More notes on AI search, AI agents, automation and the systems your business runs on. This is page 2 of 2.

Which pages are worth writing for AI search
GEO

Which pages are worth writing for AI search

You do not win AI search with more pages, you win it with the right ones. Which pages to write, and which quietly waste your time.

6 min readRead →
How to tell if your GEO is actually working
GEO

How to tell if your GEO is actually working

GEO has no neat ranking report. How to actually measure whether AI engines name you, and what real progress looks like.

6 min readRead →
Where AI agents still fail, and how we design around it
AI agents

Where AI agents still fail, and how we design around it

Agents break in predictable ways. Where they fail, and how grounding, guardrails and handoff catch it before your customer does.

7 min readRead →
How we stop an AI agent from making things up
AI agents

How we stop an AI agent from making things up

What if it just makes something up? A fair fear with a real answer: how we design honesty into an agent.

6 min readRead →
Why automations break over time, and how to make them last
Automation

Why automations break over time, and how to make them last

An automation that works today can quietly stop working next month. Why they break, and what makes one durable.

6 min readRead →
The manual work quietly costing you the most
Automation

The manual work quietly costing you the most

The costliest manual work is the small task repeated all day. How to find yours, and why the fix is usually small.

6 min readRead →
The hidden cost of a cheap website
Web

The hidden cost of a cheap website

The cheapest quote wins a lot of projects and loses money after. What a cheap site really costs you, where the quote is silent.

6 min readRead →
What clients actually want to see in a portal
Client Portals

What clients actually want to see in a portal

Most portals miss the few things clients came for. The three things they truly want, and why less is more.

5 min readRead →
Signs you have outgrown your spreadsheets
Platforms

Signs you have outgrown your spreadsheets

Spreadsheets are brilliant until they are not. The signs one has quietly become critical, and when a real system pays off.

6 min readRead →
The few metrics that tell you marketing is working
Growth

The few metrics that tell you marketing is working

Most dashboards are full of numbers that decide nothing. The few that actually tie effort to money, and the rest to ignore.

6 min readRead →

Rather talk it through than read about it?

Tell us the problem in a couple of sentences. You will get an honest answer on where to start, or whether we are even the right team for it.