Terms & Conditions

Overview

These terms govern all engagements between Anteomnio and its clients. They apply to project-based engagements, retainer agreements and strategy calls, as well as to your use of this website. By accepting a proposal, making a payment, or using this site, you agree to be bound by them.

In shortWork with us or use this site, and these terms apply.

Services

We work across four core areas: Digital Infrastructure, Automation Systems, Web Engineering and Client Portal Systems. All services are custom-scoped. We do not sell off-the-shelf packages, and every engagement is defined by its own written proposal.

In shortEverything is custom-scoped. No cookie-cutter packages.

Engagements & proposals

Every engagement follows the same three stages:

Strategy call. An initial call to understand the work. It is free and carries no obligation.
Written proposal. A proposal setting out scope, deliverables, timeline and price. Proposals are valid for 14 days.
Commencement. Work begins only after the proposal is signed and the initial payment has been received.

In shortFree call, written proposal, then we start. No guesswork.

Payment terms

Invoicing is milestone-based, with a deposit (typically 50% of the project total) due before work begins. Invoices are payable within 14 days of issue.

Late payments accrue interest at 1.5% per month on the outstanding balance. We reserve the right to suspend work where an invoice remains unpaid for more than 7 days after its due date.

In short50% to start, invoices within 14 days, interest if very late.

Intellectual property

Upon receipt of full and final payment, ownership of the custom deliverables created for you transfers to you. Anteomnio retains ownership of its own proprietary frameworks, tools, libraries and any pre-existing materials used to build those deliverables.

In shortPay in full and it is yours. We keep our own toolkit.

Confidentiality

Both parties agree to keep each other's confidential information private and to use it only for the purpose of the engagement. These obligations survive the end of the engagement for a period of three (3) years.

In shortYour secrets stay secret, for three years after we finish.

Warranties & limitation of liability

We provide a 30-day post-launch support window to correct defects in work that does not meet the agreed specification. To the fullest extent permitted by law, our total liability arising from an engagement is capped at the total fees paid by you in the six months preceding the claim, and we exclude liability for indirect, incidental or consequential damages.

In short30 days of free fixes; liability is fairly capped.

Termination

You may terminate an engagement by giving 14 days' written notice. We may terminate immediately in the event of a material breach, the provision of false information, or a payment default that remains unresolved after 21 days. On termination, you remain liable for work completed or in progress in line with our Refund Policy.

In shortEither side can leave with notice; you pay for work done.

Governing law & disputes

These terms are governed by the laws of India, and the courts of Kolkata, West Bengal have exclusive jurisdiction over any dispute. Before pursuing any formal legal action, both parties agree to attempt to resolve the matter in good faith through direct negotiation, and then through mediation. This does not prevent either party from seeking urgent injunctive relief where necessary.

In shortIndian law applies, Kolkata courts decide. Talk it out first, mediate if needed, court as a last resort.

Contact

For questions about these terms, or to request a mutual NDA before a call, contact legal@anteomnio.com.